Mission & Direction

Our Mission & Standards

The Educational Service District 123’s Mission and Core Values help define our agency’s identity and purpose. We are One Team!  Our staff is committed to providing exceptional customer service experiences in every interaction to reach our mission.

Mission Statement:

"One Team...helping all students realize their dreams and aspirations...We are ESD 123!" 

Standard of Service:

The ESD 123 Standard of Service supports continuous improvement in the way we interact both internally and externally to provide the highest quality of service to our customers. Each employee plays an important role. Fostering a culture of excellence in service is solely dependent on the level of commitment and teamwork exhibited by each employee. Without full participation, the standard will not be achieved. Therefore, it is critical that each employee adopts these Core Values and Standard of Service, and bring it to the forefront of their daily work.

Core Values:


We inspire trust by taking responsibility, acting ethically, and encouraging honest and open communication.


We honor the dignity and worth of each person, and welcome the uniqueness of individual talents and expertise.


We embrace our teamwork with loyalty and commitment through compassion, dedication, and collaboration.


We seek balance in our lives and in our work, and strive to care wisely for the time and resources that are entrusted to us.


We strive to offer the highest quality customer experience with ownership, innovation, and creativity.

Our Strategic Direction

The following strategic priorities have been identified to guide the direction of our agency:

puzzle piece iconInternal Culture

It's who we are.

We will...
  • Foster a culture of inquiry and innovation
  • Say “Yes!” to new ideas and to each other
  • Equip staff with tools to navigate barriers and operate more effectively
  • Hire and retain our ideal team players

handshake iconExternal Partnerships

It's whom we serve.

We will...
  • Respond and adapt to the needs of those we serve
  • Deliver collaborative and customized solutions
  • Nurture connections and build alliances
  • Develop resources that broaden learning opportunities

arrow icon indicating growthGrowth & Expansion

It's knowing where we're going.

We will...
  • Proactively prepare for what’s ahead
  • Grow intentionally
  • Thoughtfully manage the operational impact of program growth
  • Cultivate leaders

gears iconOperational Excellence

It's how we get there.

We will...
  • Examine how we do business and improve efficiency
  • Remain nimble in the solutions we provide and the way they are delivered
  • Continually ask ourselves, “Is there a better way?”
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